Orders are shipped using residential ground shipping via UPS. Beef is shipped frozen and packaged in dry ice or cold packs and insulated to keep beef at safe temperatures. Orders shipped in North Carolina and surrounding states should arrive 1-2 business days of ship date.
Shipping is limited to areas located within a 2 day shipping zone from the farm during certain times of the year.
Orders are shipped out weekly on Tuesday with a Friday order deadline for the following week’s shipments. *Specialty orders may have a different shipping day and will be noted on the product page.
Holiday shipping schedules and destination may also affect the shipment date
Items are perishable and should not be returned. We strive for superior service and prepare your box for unexpected issues and delays, however in the event that your beef does not arrive in good condition, let us know and we will send you a replacement or refund.
Customers should contact us at [email protected] or 704-746-3276 if there is an issue with shipment or condition of product upon arrival.